Shipping policy
Shipping Policy
Last updated: October 19, 2025
Overview
All products sold by Human Design HQ are digital and delivered electronically. We do not ship physical items at this time. Your purchase will be fulfilled via email or download link once payment is completed.
Digital Delivery
- Instant downloads: Some products (such as templates, guides, or general resources) are available immediately after checkout. You will receive a download link on the confirmation page and via email.
- Personalized reports: Custom Human Design reports are made-to-order. Delivery typically occurs within 3–7 business days, depending on order volume and complexity.
- Delivery method: Reports and downloads are sent to the email address provided at checkout. Please ensure your email is entered correctly to avoid delays.
Access Issues
If you do not receive your digital item within the stated timeframe, please check your spam or promotions folder. If it’s still missing after 24 hours for instant downloads or after 7 days for custom reports, contact us for assistance.
Contact for Support
For any delivery or download issues, please reach out using the chat bubble on our website (Shopify Inbox). We’ll respond as soon as possible to help you access your purchase.
Future Physical Products
From time to time, Human Design HQ may introduce physical products or printed materials. When that happens, shipping details and rates will be clearly displayed on each product page.
By purchasing from Human Design HQ, you acknowledge that all current products are digital and will be delivered electronically.